Bridging the digital skill gap

Bridging the digital skill gap

Technological trends such as automation, robotization and A.I. radically change our ways of working. What is the impact of these trends on the desired skill sets of employees? 

Research states that in 2030, people working in Europe will spend 65% of their time on basic digital skills and 41% on advanced digital skills. However, most people are unprepared, causing a major professional skill gap. Google and Atos have put a serious amount of effort in developing solutions to close the so-called Digital Skill Gap. 

Changing skill sets
In the 20th century, colleagues were hired for a clear skill set. Today, broader and deeper skills are needed more than ever. Research by Atos indicates that the development of soft skills is crucial, as organizations increasingly demand ‘working learners’; people that are able and willing to continuously adapt, and have mastered soft skills like negotiation, people management and decision making. The top three skills for the future of work are:

  1. Complex problem solving

  2. Critical thinking

  3. Creativity

In tomorrow’s world, employers will be looking for the smart and soft skills rather than the hard skills. Can you differentiate between data that is important and data that is not? Can you adapt to tech advancements that will change your life continuously? Do you have the flexibility to adapt to the ever-changing business environment?

Highly skilled, highly rewarded
Putting some effort into upskilling pays off. Those with advanced digital skills clearly earn more than the ones without. US research shows jobs requiring one or more advanced digital skills pay an average of 38% per hour more than non-digital occupations. In addition, average skilled jobs that are not digitally intensive grow faster and offer more opportunities. 

Grow with Google
Google has taken major big steps to bridge the digital skills gap. Grow with Google is the company’s project aimed to help people find a job, advance their career or grow their company (Google published this programme online). Topics range from creating a digital presentation to working with spreadsheets and conducting online research. On top of this, Google provides workshops throughout the world to get job seekers and others started with the digital basics. By now, more than 10 million people from 80 different countries have used Grow with Google. 

Possibly the most valuable part of the Grow with Google project is the IT Support Professional Certificate. This programme includes online lectures, quizzes and hands-on labs introduce people to digital skills like troubleshooting, customer service, operating systems and more. The course takes about 8 to 12 months when putting in about 10 hours a week. When completing the course successfully you receive a certificate with which you can start an entry-level IT support job. 

Workplaces that work
The topic ‘Future of Work’ also concerns the way we physically do our jobs and use technology. Does technology save us time, or does it cost us time? Atos has done significant research in how technology supports the workplace of the future, and has already developed specific workplace solutions that can be applied today. Interested? You can read more about this topic here.